Legal
Privacy policy
This policy explains how we handle personal information. It should be reviewed by the business owner before launch.
Westforge Air Conditioning is operated by Forgepoint Operations Pty Ltd ("we", "us"). We handle personal information in accordance with the Australian Privacy Principles where they apply.
What we collect
Details you provide through our forms, phone or email — such as your name, contact details, site address, equipment information, photos and job details — and basic website usage data via analytics tools.
How we use it
To respond to enquiries, prepare quotes, schedule and complete work, issue invoices, maintain service records and improve our website. We may share information with technicians, subcontractors and service providers who help us deliver the work.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access.
Access and contact
To access or correct your information, or to raise a privacy concern, call (08) 9527 1499 or email info@westforgeair.com.au.